Challenge:

A Self-Service Terminal (SST) provider experienced a tough time to integrate a Motor Vehicle Registration System with its own SST management and processing system. They adopted a complex, time-consuming, and resource-intensive approach, requiring a team of engineers to reverse-engineer the DMV’s business logic with accessing and risky updates to a very sensitive database.

Breakthrough:

After completing their first project, the SST provider discovered OpenLayer from PROplus Technology Inc., which revolutionized their approach. By using OpenLayer, they could simulate user actions, send information to the DMV system through a REST API, and maintain transaction integrity. This simplicity of OpenLayer integration process, enabled them to deliver the solution in just eight weeks, without the need to reverse-engineer the existing business logic.

Benefits:

Faster time-to-market: The SST provider completed the integration in a fraction of the original two-year timeline.

Reduced complexity and risk: OpenLayer minimized the need for complex re-engineering and ensured secure data processing.

Increased revenue: The SST provider adopted a SaaS model, generating revenue only after usage, and started earning income nearly 24 months earlier than expected.

Result:

OpenLayer successfully integrated the DMV Driving License system and SST enabling the DMV to provide SST kiosk capability to the public ahead of schedule! The SST provider also benefited from the simplified approach, which reduced complexity, risk, and time-to-market.

Challenge:

The large global Manager Service Provider had been attempting to automate their home-grown service portal so that clients can manage their services on their own at their own pace.

The challenge is that this portal needed to connect and communicate with several hundred IBM POWER systems (AS/400, IBMi iSeries etc.), which have diversified versions of hardware and software. These tasks include LPAR monitoring, Navigating Objects and Libraries, security check-up, performance tuning, user management, etc.

To accomplish this, the portal needed an API that can perform these tasks on a regular interval as well as on user triggers.

While combing through the overcrowded marketplace, the MSP could not find a solution that would accomplish these tasks for all the systems which are on different versions of IBMi.

Breakthrough:

After failed research and several proof-of-concepts, the MSP was deeply disappointed until they stumbled upon OpenLayer from PROplus Technology Inc. With OpenLayer, they could encapsulate any user action and information into the REST API that the portal could utilize.

OpenLayer didn’t need modifications to the IBM systems; it only required an IP address and a user profile capable of performing these tasks.

The Success:

Faster time-to-market: The SST provider completed the integration in a fraction of the original two-year timeline.

Reduced complexity and risk: OpenLayer minimized the need for complex re-engineering and ensured secure data processing.

Increased revenue: The SST provider adopted a SaaS model, generating revenue only after usage, and started earning income nearly 24 months earlier than expected.

The Future:

This enabled the MSP to on board more clients without needing more personnel, who were the limiting factor of the number of accounts they could sign up.

The Citizen Integration approach of OpenLayer with IBM systems enables the MSP to transform any client’s transaction into an API, which enables the MSP to expand their services from simply Managed Services into the area of rapid and seamless development of APIs and provide API-managed services too.